The My Business Cyber portal sends automated and regular emails to employees. It is important to configure these emails to match the style/tone of your organisation.
Several emails are automatically sent from the portal from time to time. We recommend that these emails are edited to match your internal communication style. You can also disable any of these emails.
You can edit, review, and disable these emails through the “Security Awareness Training” tab, and the “Manage Learners” section and click on “Manage Emails” select on the drop-down which emails you’d like to review and/or edit.
When a learner is enrolled in awareness training, they will receive the following 3 emails for each course they are enrolled in:
Lesson Due: This email will be sent at 8AM on the day the course is due. The learner will have 7 days to complete the course from this date. This email cannot be disabled.
Lesson Overdue: This email will be sent daily at 8AM for any course that is overdue. A learner will receive a maximum of 14 overdue notices per course. You can disable each learner from receiving overdue notices under Manage Learners.
Lesson Complete: This email will be sent to learners once a course is complete. This email provides further reading about the topic of course. The learner can also be provided a link to share the course video with family and friends outside of your organisation.